Terms of service

Terms of Service

By accessing and purchasing from NeoSmile, you agree to these Terms of Service.

Products

We strive to display product images and descriptions accurately. Colours and packaging may vary slightly depending on your device and manufacturing updates.

Pricing

Prices may change without prior notice.

We reserve the right to correct pricing errors at any time.

Orders

We reserve the right to:

• Cancel suspicious orders
• Refuse fraudulent transactions
• Limit quantities purchased
• Cancel orders due to stock shortages

If payment has already been processed, a full refund will be issued.

Payments

Payments are securely processed through Shopify's approved payment providers.

NeoSmile does not store your credit card information.

Shipping

Delivery estimates are provided for convenience only.

We are not responsible for delays caused by:

• Couriers
• Customs
• Weather
• Public holidays
• Events beyond our control

Product Use

All products should be used strictly according to the instructions provided.

NeoSmile is not responsible for misuse of any product.

Intellectual Property

All content on this website, including:

• Images
• Logos
• Product descriptions
• Graphics
• Branding

remains the property of NeoSmile and may not be copied without written permission.

Limitation of Liability

To the maximum extent permitted by law, NeoSmile shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.